November 25, 2019
Susan, a veteran Sales QC Coodinator at Office Furniture Heaven since 1992, works closely with the sales team to ensure that projects are completed to our clients' complete satisfaction. A graduate of Baruch College with a degree in Business Administration, Susan started working in the office furniture industry in 1984.
Susan is responsible for processing orders, sending out purchasing orders, reviewing all vendor acknowledgements for accuracy, and working with our factories to expedite deliveries. She also works with our warehouses to confirm merchandise has been received properly, coordinates deliveries with our clients, and makes sure we are in compliance with all building requirements. Susan is a professional and she has an industry wide reputation for making sure our clients are well cared for.
November 25, 2019
With a talent for problem-solving and a passion for innovation, Michael has quickly become a vital member of our growing design team. He is passionate about helping to create experience-driven work environments that people will enjoy working in. He excels at preparing office layouts, furniture renderings and presentations for our clients. He is also proficient in AutoCAD, Adobe Suite, 3Ds Max, Sketchup, Revit, and our company-wide design and specification software.
Michael uses problem-solving as a source of inspiration in his design projects. He believes that the capacity of design to improve user experiences is constantly improving. Prior to OFH, Michael attended Pratt Institute, where he obtained his BFA in Interior Design in 2019. While obtaining his degree, he participated in a summer internship at the Zhejiang Province Institute of Architectural Design and Research in China.
August 19, 2019
Sophie works side by side with our Sales Executives to make sure that our clients are well cared for. Sophie is an expert in anticipating our clients' needs and assuring that their orders are processed expeditiously and delivered to their complete satisfaction. She also works with building management to ensure all building requirements are met prior to each furniture delivery.
Sophie is an expert at our order processing system and is the go-to person in our office when any of our team members have a question. She carries excellent interpersonal skills and loves working with people. Her optimistic and can-do attitude is contagious. She is a graduate of Baruch College and received her Master of Arts in Mental Health Counseling at Nyack College. She began working at OFH in 2015, and after an academic hiatus is now assisting us in Project Management in 2019.
March 19, 2019
Di brings a fresh design-focused perspective to our company. Di works in our Design Department to produce office layouts and create office renderings using the latest design software. She is proficient in AutoCAD, Sketchup, and Revit, and is an expert in our commercial design and specification software. Di holds an MFA in Interior Design from Pratt Institute.
Prior to joining OFH, Di acquired industry experience working for architectural and construction companies both in Beijing, China and Nassau, Bahamas. She attended the Beijing Foreign Studies University and carries a BA in English Translation & Interpreting, with a minor in International Trade.
March 14, 2019
Stellar customer service and supporting our Sales Executives throughout a project are Tobi’s most important responsibilities at OFH. Detail oriented and with a passion for working with people, Tobi communicates with our clients, vendors and delivery team to ensure the seamless transformation of our client’s spaces.
With over 20 years of industry experience, Tobi’s primary responsibilities at OFH include order processing, reviewing vendor acknowledgments, as well as acting as a liaison between our warehouses and clients, to coordinate deliveries and ensure a seamless installation process. Tobi is a graduate of Syracuse University, where she majored in Psychology.
Outside of work, Tobi favorite pastime is reading novels on the train to work, from her hometown of Forest Hills, Queens. She loves spending time with her family, and being active—whether it is hiking, rafting, skiing, going to the beach or exploring New York City’s many different restaurants.